I’ve seen a pattern in large ERP transitions.

Planning happens at the enterprise level.

Slides get built.

Timelines get approved.

Consultants get engaged.

And the operators who live inside the system every day?

They’re brought in later.

Here’s what I’ve seen:

When the people doing the transactions aren’t in the early planning conversations, adoption takes longer.

Not because they don’t understand the system.

Because they don’t feel part of the decision.

I’ve always said — I like change.

Except when it happens to me.

Most people are the same way.

If change feels imposed, they resist it.

If they’re part of shaping it, they own it.

ERP transitions aren’t just technical migrations.

They’re behavioral shifts.

If operations isn’t in the room early, you don’t just risk bad assumptions.

You risk slow adoption.

And that’s expensive.