Do You Have the People to Own Your ERP System?

The question that usually doesn’t get asked before picking an ERP: do you actually have the people to own it? Not the people to use it. The people to keep it standing.

Eleven years ago we learned this the hard way. Our design engineer pitched building a custom ERP on an open platform. Elegant. Scalable. Ours.

Our CFO asked: “Who maintains this?”

We had no IT staff. Zero. The engineer looked at the room. Nobody volunteered.

We went with a boring, black-box SaaS instead. The engineer hated the decision.

That system is still running today without a single patch crisis or upgrade disaster.

The platform that matches your vision is almost never the platform that matches your depth bench.

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